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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wenkui Zhang

Wenkui Zhang

June 30, 2026

5  out of  5
rating by Wenkui Zhang
"Working with Kristine O'Donnell was a fantastic experience. Her professional knowledge, attention to details made us a lot easier to find the best policies fitting our household. She responded to all our questions promptly and thoughtfully.

Thanks to Kristine for all the helps!"
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ron wineka

June 25, 2026

5  out of  5
rating by ron wineka
"This was the kind of service that I would be happy to recommend to anyone including my grandmother. They were very prompt with getting me set up with my policy. They explained everything, and I asked a lot of questions about changing items on my policies. A very pleasant experience that I would highly recommend to anyone looking for insurance."
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Lisa Deltgen

June 22, 2026

5  out of  5
rating by Lisa Deltgen
"Sydney did an awesome job answering my questions. Provided me quotes for home, auto, and umbrella in a very timely manner. By switching providers this helps me save about 800.00/year."
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Richard Seifert

June 20, 2026

5  out of  5
rating by Richard Seifert
"Very professional and timely responses."
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Tonya Tidaback

June 19, 2026

5  out of  5
rating by Tonya Tidaback
"Hello! I want to give the 5 stars to Sydney for the kind professional service!! Thank you for being patient & giving me so much more for my money!! I can rest assured that State Farm will take good care of my Auto & renters needs!! Thank you Sydney 💐"
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darci burreson

June 18, 2026

4  out of  5
rating by darci burreson
"Sydney was very helpful and no pressure when I switched over from my other ins provider. She found me a much better rate!"
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Erica ubersox

June 12, 2026

5  out of  5
rating by Erica ubersox
"Kristine was helpful and efficient. I also got a great price on my auto insurance saving me about $47 a month. Thank you!"
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Karla Hernandez

June 8, 2026

1  out of  5
rating by Karla Hernandez
"I had a super bad experience with this office. Staff Julie and Sydney are super unprofessional, tell you one thing and still doubting their word! Gives you wrong information, about policy and coverages , not good at writing notes of previous conversations! So when I called and asked about updates or answers, they didn’t even know what to said because my questions were never noted! It took then two weeks after my claim was submitted due to hail damaged to hear back from someone! Even though I keep on calling and waiting on the phone for over 45 mins long! I DO NOT RECOMMEND THIS OFFICE!"
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Patricia Valdez

June 5, 2026

5  out of  5
rating by Patricia Valdez
"Sydney was very pleasant and informative, I appreciated the follow up as I am new to the state of Wisconsin."
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Brianne Halfpenny

June 1, 2026

5  out of  5
rating by Brianne Halfpenny
"I recently got a rental insurance policy through this office. Sydney was super helpful to set up and has been responsive to questions I’ve had."
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Shaun Severson

May 29, 2026

5  out of  5
rating by Shaun Severson
"Had Sydney help me set up car and life insurance today and it was super easy!! She was very professional!! Thanks 🤘🏼"
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Brad Birk

May 27, 2026

5  out of  5
rating by Brad Birk
"Melissa was very helpful with my claim. But she didn't go the extra mile as you would expect...she went an extra 10 miles!! Great job!!"
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David Gennrich

May 22, 2026

5  out of  5
rating by David Gennrich
"I've been incredibly impressed with the prompt, wise and caring service that I have received from Aaron's team for over a decade."
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Nic Adamany

May 14, 2026

5  out of  5
rating by Nic Adamany
"Thanks Sydney!"
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Scott Andersen

May 7, 2026

5  out of  5
rating by Scott Andersen
"Sydney did a great job helping me switch insurance. Quick , informative and honest. Thanks"
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Lisa Otis

May 7, 2026

5  out of  5
rating by Lisa Otis
"Awesome, speedy service & great people. Purchased a new car & received my insurance cards before I even picked up the chair!"
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Thomas Pierce

May 4, 2026

5  out of  5
rating by Thomas Pierce
"employee did a great job, knowledgeabl, professional, and pleasant. should be an example to other employees."
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Amanda Adler

April 30, 2026

5  out of  5
rating by Amanda Adler
"Kristine was super helpful. She was also very kind, knowledgeable, professional, and prompt. I had no issues and look forward to working with her more in the future."
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Linda Budzien

April 30, 2026

5  out of  5
rating by Linda Budzien
"I received an Auto insurance quote in the mail just in the right time as my current insurance raised our rates not once but twice in a 6-month period.. Kristine gave me all the information that was needed and within a couple days we had our new Auto insurance policy with the same if not better coverage locked in at a savings of $1360 a year."
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Gloria Vang

April 27, 2026

5  out of  5
rating by Gloria Vang
"Sydney was amazing and super efficient. I struggled to find insurance for 3 months and she gave me answers quickly and assured me that she could help."
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cyndi culb

April 24, 2026

5  out of  5
rating by cyndi culb
"Great customer service and follow up. 👍Thanks Kristine."
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Brian & Traci Strachota Builders, LLC

April 22, 2026

5  out of  5
rating by Brian & Traci Strachota Builders, LLC
"Completed an online inquiry for home and auto insurance. Sydney worked through our existing policies extensively and with great detail. We added an umbrella policy that we did not have, and still are saving $3400 on our homeowners and auto insurance annually! Can't thank Sydney enough for her assistance and attention to detail!!"
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Courtney Byelich

April 16, 2026

5  out of  5
rating by Courtney Byelich
"Melissa was super kind and helpful with the recent hail storm. She had a doc at the ready to send to me to help me understand what hail damage on a roof looks like and gave great advice about using local contractors to help assess the damage. Super appreciate her help!"
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Howard Landsman

April 15, 2026

5  out of  5
rating by Howard Landsman
"Last night, we experienced significant damage to our car and home from a severe hail storm. Within 12 hours of calling State Farm, we had appointments set up for replacement of our damaged car windshield, inspection of damage to our car's roof and hood, and inspection of our home's roof, and the claim process set up in a way that minimized our deductible payments. We are long-time customers of Aaron's State Farm agency, and he and his staff (Kristine, in this case) continue to warrant our trust with their outstanding customer service!"
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Joseph Huber II

April 8, 2026

5  out of  5
rating by Joseph Huber II
"Kristine sets the standard for excellent customer service. She’s not only highly knowledgeable in her field but also incredibly approachable, always ready to answer questions and offer guidance with consideration. Her professionalism and genuine kindness have earned my trust, and it’s why I continue to choose State Farm as a loyal customer."