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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Novak

April 1, 2026

5  out of  5
rating by Susan Novak
"I worked with Kristine and she was very helpful in our decision to switch companies."
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Ruth Krueger

March 28, 2026

5  out of  5
rating by Ruth Krueger
"Kristine is professional! She reached out with a better rate."
We responded:
"Thank you for your review, Ruth! We're glad we were able to help get you a better rate on your insurance!"
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Ben Mooney

March 26, 2026

5  out of  5
rating by Ben Mooney
"Kristine was a pleasure to work with as she was responsive, knowledgeable and provided me with an excellent auto plan. Between hassle free service and quoting, and professional etiquette I am confident to recommend this agency."
We responded:
"Thank you, Ben, for sharing your experience with Kristine. We're glad to hear that her responsiveness and knowledge made the process smooth for you. Your recommendation means a lot to us."
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William Grittinger

March 24, 2026

5  out of  5
rating by William Grittinger
"Friendly, knowledgeable and fast. Awesome experience!"
We responded:
"Thank you for your review, William! We're always here to make your journey through the insurance world as easy as possible. "
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KP

March 24, 2026

5  out of  5
rating by KP
"Beat my old insurance by over a hundred dollars a month and the rep Kristine was very professional and patient with me"
We responded:
"We're so glad that Kristine was able to get you great rates with great service!"
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Gary Fox

March 23, 2026

5  out of  5
rating by Gary Fox
"Wow! Effortless! Sydney was amazing to work with. She reached out to me and had a quote ready. Extremely polite curtious and prepared. I switched my insurer and looking forward to working with this office. Thank you!"
We responded:
"Thank you, Gary, for sharing your experience! We're glad to hear that Sydney made the process effortless and that you're looking forward to working with us. We appreciate your trust in our office. "
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Nancy Stasinopoulos Jalowiec

March 21, 2026

5  out of  5
rating by Nancy Stasinopoulos Jalowiec
"I had a wonderful young lady named Kristine from State Farm in Middleton! She was kind and helpful; knowledgeable and helped me reach my goals for better priced insurance for my car! Thanks Kristine😊."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kristine was able to assist you with your insurance needs and help you find a better price. We appreciate your trust in State Farm Middleton and look forward to serving you again in the future!"
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Richard Whitebird

March 20, 2026

5  out of  5
rating by Richard Whitebird
"I am very pleased with my interaction with Kristine O'Donnell of State Farm. Respectful Courteous service. Thank you Kristine 😊"
We responded:
"Thank you, Richard, for sharing your experience with Kristine O'Donnell. We're glad to hear that you received respectful and courteous service. Your feedback is greatly appreciated."
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Sherri Scott

March 18, 2026

5  out of  5
rating by Sherri Scott
"Sydney in Aaron's office is amazing- Shes always incredibly helpful, knowledgeable and responsive"
We responded:
"Thank you, Sherri, for your kind words about Sydney. We're glad to hear that her helpfulness, knowledge, and responsiveness have made a positive impact. Your feedback is greatly appreciated."
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MindScape Spa

March 16, 2026

5  out of  5
rating by MindScape Spa
"Kristine help me quick and easy steps to obtain my quote and good price! I said yes!!!!! :)"
We responded:
"Thank you for sharing your experience! It's great to hear that Kristine was able to assist you with quick and easy steps to get your quote at a good price. We're glad you said yes!"
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Ami Laue

March 12, 2026

5  out of  5
rating by Ami Laue
"They have always taken great care of me and now my family. I've been with them for years. Melissa is great!"
We responded:
"Multi-generational customers are what we strive for! Thank you for the kind words and your continued trust in us. "
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Amber Ostrom

March 11, 2026

5  out of  5
rating by Amber Ostrom
"Fantastic service provided!"
We responded:
"Thank you, Amber, for your feedback! We're glad to hear that you found our service to be fantastic. If you have any questions or need further assistance, feel free to reach out anytime. "
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Donnie Finch

March 11, 2026

5  out of  5
rating by Donnie Finch
"Kristine was able to assist me and get me a much lower rate on my auto and renters insurance. She was polite, courteous, professional, and awesome to work with. Thank you"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kristine was able to help you find a better rate and provide such great service. We’ll be sure to pass along your compliments to her. "
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Delaney Konz

March 5, 2026

1  out of  5
rating by Delaney Konz
"They keep calling and sending me quotes i never asked for. Feels extremely creepy and harassing to get sent quotes for a car I never shared the information about."
We responded:
"Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating it must be to receive unwanted calls and quotes. Please know that we take your privacy seriously and want to make this right. Could you please contact us directly at 608-831-2886 so we can investigate this matter and ensure your information is removed from our system? Your satisfaction is important to us, and we appreciate the chance to resolve this for you. "
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Debbie S

February 26, 2026

5  out of  5
rating by Debbie S
"I was so impressed with the knowledge, expertise and patience Kristine offered in reviewing my homeowners policy. Every detail and question I had was covered completely with ease. I would highly recommend their agency! We have been happily with them for over 15 years."
We responded:
"Thank you Debbie for the kind words! Being knowledgeable and taking the time to help you understand your policies is what we pride ourselves on as being a local office! "
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Allen Nyberg

February 25, 2026

5  out of  5
rating by Allen Nyberg
"Lisa is wonderful to work with."
We responded:
"Thank you, Allen, for sharing your experience. We're glad to hear that Lisa made a positive impact while working with you. Your feedback is greatly appreciated."
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Elizabeth Pritts

February 13, 2026

5  out of  5
rating by Elizabeth Pritts
"This team took care of us for 20 years and treated us like family. Aaron and his te are amazing!"
We responded:
"Thank you for your trust over our two decades together, it's customers like you that push us to do our best every day! "
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Cynthia York

January 29, 2026

5  out of  5
rating by Cynthia York
"Prompt and great service. Wonderful staff to work with. Highly recommend for insurance needs."
We responded:
"Thank you, Cynthia, for your kind words and recommendation. We're glad to hear that our team provided prompt and great service for your insurance needs. Your support means a lot to us. "
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Gary Kirk

January 16, 2026

5  out of  5
rating by Gary Kirk
"Aaron and his staff are always prompt and courteous about answering questions I have and assisting on any insurance needs. They’re a good group to work with!"
We responded:
"Thank you for your kind words, Gary! It's our top priority to make sure all of our customers' needs are taken care of. "
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Dennis Achenbach

December 4, 2025

5  out of  5
rating by Dennis Achenbach
"Melissa is a gem between her and Aaron always get a quick response Thank You Both"
We responded:
"Thank you, Dennis. We're glad to hear that you always receive a quick response from our team. Your support means a lot to us. "
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Leah Mazing

September 24, 2025

5  out of  5
rating by Leah Mazing
"Always impressed with the responsiveness and service received from the team working here. Thank you for making it easy."
We responded:
"Thank you, Leah, for your kind words and for taking the time to leave a review. We're glad to hear that our team's responsiveness and service have made things easy for you. Your feedback is greatly appreciated."
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Sonja Parish

September 9, 2025

5  out of  5
rating by Sonja Parish
"Great customer service, fast response, and friendly, knowledgeable support."
We responded:
"Thank you, Sonja, for your kind words and the 5-star rating. We're glad to hear that you found our customer service fast and our team friendly and knowledgeable. We look forward to continuing to support you with your insurance needs."
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carolyn Seger

August 15, 2025

5  out of  5
rating by carolyn Seger
"This was my first time getting my own insurance, I spoke with Sydney on the phone to get it set up. She made the whole process stress free and actually explained everything to me without tons of jargon. For a first time getting insurance, I left feeling confident I made the right decisions."
We responded:
"Thank you, Carolyn, for sharing your experience with us. It's great to hear that Sydney was able to make your first insurance experience smooth and understandable. We're glad you feel confident in your decisions."
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J K

June 29, 2025

5  out of  5
rating by J K
"I was a client of the Achenbach Agency for nearly 20 years. Staff was always extremely helpful (especially Melissa!) and promptly dealt with any questions, life changes, or rare issues whenever they arose. After moving out of Wisconsin, I finally had to conclude my relationship with the agency but I'm grateful for all the support I received from them over the years."
We responded:
"Thank you, J K, for your thoughtful review and for being a valued client for nearly 20 years. We're glad to hear that Melissa and the team were able to assist you throughout your time with us. Best wishes in your new location, and thank you for your support over the years. "
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Sophia Hatsell

June 25, 2025

5  out of  5
rating by Sophia Hatsell
"Melissa was efficient and very knowledge, great experience so far."
We responded:
"Thank you, Sophia, for your feedback! We're happy to hear that Melissa was able to assist you efficiently and share her expertise. We appreciate your support and look forward to continuing to serve you."