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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Regi Licht

September 12, 2024

5  out of  5
rating by Regi Licht
"I have been working with this agency for over 20 years and they always do a great job, recently working with Melissa who always reviews my acct to be sure I am getting the best rates. Highly recommend!"
We responded:
"Thank you for your loyalty and kind words. We're thrilled to hear that Melissa and our team have consistently met your expectations. Your recommendation means a lot to us!"
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Paul Bickett

September 10, 2024

5  out of  5
rating by Paul Bickett
"Always happy to work with the professionals at Aaron Achenbach State Farm Insurance Agency. They are great communicators and quick to respond to questions."
We responded:
"Thank you, Paul! We're thrilled to hear that you appreciate our communication and responsiveness. It's always a pleasure working with you, and we look forward to continuing to meet your insurance needs."
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Zachary Reszel

July 22, 2024

5  out of  5
rating by Zachary Reszel
"I have been working with Aaron Achenbach's agency since I moved to Wisconsin back in 2021. I currently have renters and automotive insurance with this agency and both Aaron and Melissa have been outstanding people to work with. Knowledgeable, kind, and persistent to get answers when one can't be found right away. Someone always picks up the phone, and when I have had billing trouble or questions, they always are ready to help. I HIGHLY recommend working with Aaron and his team if you need anything insured in Wisconsin. Top notch!"
We responded:
"Thank you, Zachary, for your kind words and recommendation! We're thrilled to hear about your positive experience with our team. We are dedicated to providing top-notch service, and we're glad we could assist you with your renters and automotive insurance needs."
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Essie Parks

June 27, 2024

5  out of  5
rating by Essie Parks
"Aaron Achenbach and his team have covered and protected me and my family for almost ten years now and we could not be more happy!"
We responded:
"Thank you for your loyalty and trust in our agency, Essie! We are grateful for the opportunity to protect you and your family for nearly a decade. Your satisfaction is our top priority."
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Victor Mikhail

June 21, 2024

5  out of  5
rating by Victor Mikhail
"Aaron Achenbach Agency-State Farm Insurance At Middleton are great! I’ve been dealing with them for more than 7 years and they are always on top of their business! A simple phone call and you always find someone to help you.. specially Melissa is amazing to work with.. she’s so friendly, knowledgeable and continuously follow up until she makes sure you’ve got what you need.. thank you for all what you do! B.R, Happy customer!! ☺️"
We responded:
"Thank you for your kind words, Victor! We are thrilled to hear about your positive experience with Melissa and our team. We appreciate your loyalty and look forward to continuing to provide excellent service for years to come."
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Don Mickelson

June 5, 2024

5  out of  5
rating by Don Mickelson
"The office is always there when you need help. Great staff."
We responded:
"We are delighted to hear that our team has been able to provide you with the assistance you need. We appreciate your feedback and look forward to continuing to serve you."
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Dick Schmidt

April 23, 2024

1  out of  5
rating by Dick Schmidt
"25% increase in homeowners with no claims. Unacceptable."
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Derek Popp

April 23, 2024

5  out of  5
rating by Derek Popp
"Melissa is extremely informative and helpful! Fair rates and great coverage."
We responded:
"Thank you for your kind words, Derek! We're thrilled to hear that Melissa provided you with informative and helpful service. We strive to offer fair rates and great coverage to all of our clients."
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Good Neighbor Fencing

April 22, 2024

5  out of  5
rating by Good Neighbor Fencing
"Easy to work with and good communication."
We responded:
"Thank you for your kind words! We strive to provide excellent service and clear communication to all our clients. We appreciate your feedback and look forward to assisting you in the future."
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Ilia Guzei

April 16, 2024

5  out of  5
rating by Ilia Guzei
"Our latest experience with a car repair claim was very positive. It was easy to file a claim and have the car serviced. Over the last two decades service provided by this office has always been courteous, prompt, and professional."
We responded:
"Thank you for your kind words! We are delighted to hear about your positive experience with our car repair claim process. Providing courteous and professional service is always our top priority."
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Vanessa

March 6, 2024

5  out of  5
rating by Vanessa
"Kristine & Team are wonderful to work with on home and auto insurance⭐️"
We responded:
"Thank you for the review."
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Gregory Reetz

February 8, 2024

5  out of  5
rating by Gregory Reetz
"I have been with the Aaron Achenbach Agency since the early 90s. Anything that I have needed they have always met my needs. When you really need your agent is when you need to file a claim. Melissa has always gone beyond and above in helping me. She made the process very easy. She truly is the best of the best. Premium is not always everything. It's what you get with your premium that truly counts. Here you cannot go wrong."
We responded:
"Thank you for your kind words, Gregory! We're glad to have provided you with excellent service and assistance. We appreciate your loyalty and trust in our agency."
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kristi arnquist

January 10, 2024

5  out of  5
rating by kristi arnquist
"Can't day enough positive things about Aaron Achenbach State Farm Agency. THE BEST customer service. Always responsive and helpful. Highly recommend."
We responded:
"We are so glad to be able to assist you in your insurance needs. Thank you for the review!"
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Ömer Duyar

January 8, 2024

5  out of  5
rating by Ömer Duyar
"Melissa has always helped me out and is great to work with. Thanks!"
We responded:
"Thank you for the kind review!"
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Felix Sicherheit

December 30, 2023

5  out of  5
rating by Felix Sicherheit
"I have been with this agency for years and years . One of the best in the country for sure . They truly genuinely look out for you . And Melissa is exceptional , always on top of things with the speed of light . Thank you guys , you are the best !"
We responded:
"Thank you for taking the time to leave a review, it's a pleasure working with you."
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Peter Payleitner

December 21, 2023

5  out of  5
rating by Peter Payleitner
"Melissa and team always very responsive and easy to work with!"
We responded:
"Thank you for the review, Peter!"
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Doug George

December 19, 2023

5  out of  5
rating by Doug George
"I spent 40+ yrs in the independent agency distribution system began studying vigorously, majored in insurance through college, & obtained the highest professional designations. Most of my service needs have been assisted & very well managed by Melissa. I can attest to her consistent exceptional & excellent workmanship. Aaron's agency group has distinctively serviced my personal insurance needs for over 10 yrs & they have earned my highest recommendation."
We responded:
"Doug, thank you so much for trusting Melissa with your insurance needs for so many years. We are so appreciative of your loyalty!"
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CArol Semenas

December 4, 2023

5  out of  5
rating by CArol Semenas
"Melissa is exceptional! She is always incredibly helpful and responsive! Keep up the good work!"
We responded:
"Carol, thank you so much for taking the time to leave us a review!!"
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Linda Winter

September 16, 2023

5  out of  5
rating by Linda Winter
"Spectacular agent awesome customer service"
We responded:
"Thank you for such a kind review, it is our pleasure being your local agent!"
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Joe Murphy

August 15, 2023

5  out of  5
rating by Joe Murphy
"The BEST Auto Insurance money can buy! Even better is the high-level service from Aaron and Melissa. I was well informed on the way to a swift and successful outcome. You’ll feel good — and save money, with Aaron and Melissa working hard for you!"
We responded:
"Thank you so much for such a kind review, Joe!!!"
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OLEXANDR PRUS

June 28, 2023

5  out of  5
rating by OLEXANDR PRUS
"I used for several years the services of State Farm Insurance company. Aaron Achenbach, Melissa Mueller helped me a lot. They are professional and very responsible. Thank you so much. I recommend the State Farm Insurance company for friends and another people."
We responded:
"Thank you so much for the review. We greatly appreciate you!"
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Sumandeep Thind

May 10, 2023

5  out of  5
rating by Sumandeep Thind
"Melissa is a great agent. very helpful and friendly. She made adding on a new car to our policy much easier."
We responded:
"Thank you for trusting our agency with your car insurance. "
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Bonnie Raimy

May 10, 2023

5  out of  5
rating by Bonnie Raimy
"As a small business, there are a lot of balls to juggle. With Aaron, I know my insurance isn’t one of them, bc they have me covered. Efficient, friendly, professional."
We responded:
"Bonnie, we really appreciate the review. Thank you for trusting our agency. "
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Joni Schott

April 26, 2023

5  out of  5
rating by Joni Schott
"Staff is extremely helpful and responsive."
We responded:
"Joni, thank you so much for such a wonderful review. "
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Bill Burton

April 14, 2023

4  out of  5
rating by Bill Burton
"Just joined in March. I don't like accidents."
We responded:
"Bill, thank you for the review. Please let us know how we can make your experience a 5 star one!"